Refunds & Cancellations

Last updated October 5, 2026.

Recurring services

You may request cancellation of a recurring ADG service before its next renewal. Cancellation prevents future renewal but does not automatically reverse charges for a service period that has already begun.

Monthly and quarterly billing

Monthly plans include the listed one-time setup fee. Quarterly plans are billed three months at a time and include setup at no additional charge. Cancelling a quarterly plan stops the next quarterly renewal; it does not convert the current prepaid service period into monthly billing or add a retroactive setup charge.

Work already started

Fees covering work already performed, onboarding already completed, or third-party fulfillment already purchased are generally non-refundable except where required by law or where ADG agrees otherwise in writing.

Advertising and third-party costs

Advertising media spend and third-party charges already incurred are non-refundable by ADG. Any refund available directly from a third-party platform remains subject to that platform's rules.

Billing errors

Duplicate charges or clear billing errors will be reviewed promptly. Submit the charge details through the contact page so ADG can investigate.